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indigo Showers
Glossary and FAQ's
Here we will answer some of the most common questions we receive. Of course if there is anything else you need to know just give us a call and we will help in anyway we can. 0845 226 0321
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
After sales - Do you supply and stock spare parts?
Yes we fully support all of our products and keep spare parts in stock. If for any reason the part you require is not held by us we will obtain it from the manufacturer on your behalf.
Adjustable Riser – An attachment to the rail, allows the shower head to be adjusted for up and down to allow for height differential.
Aromotherapy - our steam showers can have aromotherpy essential oils added to the steam output for added luxury, great for those days when your aching
B
Brochures - Do you provide a brochure for all your products?
No we no longer produce brochures as we are constanly evoling our product range. our range is available on this website and any technical questions not mentioned can be discussed with our experianced technical team who cover the phones 7 days a week up to 9pm.
Bathscreen/Showerscreen – A screen that sits on one side of the bath and is used to deflect water thus enabling the bath to double as a shower enclosure.
Bath/Shower Mixer – Bath tap fixture which incorporates a shower attachment.
Body Jet – A jet of water that emerges from a shower wall or panel panel.
C
Credit cards - We accept all major credit and debit cards as payment.
Combi Boilers - Do your products work with a combi boiler?
Yes most combi boilers will provide at least 2-bar of water pressure, which is perfectly adequate for the job.
However please our technical team if you wish to be informed of a simple test which will confirm the flow rate.
The larger showers with over 12 bodyjets work best with a pressure of around 3 bar
Concealed Shower Valve – Here all the plumbing is hidden behind a stud wall to create a streamline look.
Condensation in the shower - What effect will the steam have on the surrounding area?
Very little, our products can either be ventilated outside or you can simply turn on the shower to condense the steam. If a Venting fan is not already in the room then a large opening window usually suffices.
D
Delivery - How long will I have to wait for delivery?
If the item is in stock we should be able to have it delivered to you within a week, however in order to absorb ever increasing delivery costs we are trying to make the most efficient use of our delivery fleet and combine orders - if it's not in stock we will advise you of an accurate delivery time before we take the order.
E
Electric Shower – Shower that draws water from the cold mains and heats
it as it is used.
Electricity - What kind of electrical supply do the steam rooms require?
All our steam rooms are fitted with either a 2.8 or 3.6 KW steam generator. With the lights and radio you will require a 3 or 3.6 KW rated supply to run the unit (13 or 16 amp). In the case of steam rooms with a massage baths these also have a separate connection for the massage pump on the bath, which draws 0.9 KW.
( Please call for advice on which specific model has which electrical supply.)
Exposed Shower Valve – Here all the connections and pipework are on show.
F
Fixed Shower
Head – Shower head fixed permanently to wall without
adjustable height.
G
GRP -What are the shower bases made of?
The bases are primarily made from a composite material know as Glass Reinforced Polyester (GRP), also know as marine grade fibreglass. This material can withstand salt water over for 30 years. The GRP Base is reinforced with a steel support system with adjustable feet.
H
Home - these shower cabins have become hugely popular in recent years as they have brought into the home the benifits of having a steam sauna in your own home, combined with a multi functional shower cabin, of which the whole family can use on a daily basis.
I
Installation - How long does it take to install?
Installation time on average is one working day, for someone of limited experiance with these models, however a pair of experianced installers can do it within 3 hours, no floor removal or tiling is required, which greatly reduces installation time and costs.
Can I install your products myself?
It is not difficult to assemble these units although we do strongly recommend that you employ a professional tradesman. However it is essential that all connections to the mains should only be carried out by a qualified electrician.
In Stock? We allways try to keep our models in stock, if not we will tell you before you place the order and give an accurate delivery time.
Mixer Shower - uses a simple shower valve to combine your hot and cold water supplies to produce the showering temperature and flow that you require.
P
Product range - Do you supply other models?
Yes we can supply a massive range of steam rooms, showers and baths in a host of configurations. These are available to order and will be included within our regular shipments of stock items. Call us with your requirements and we can discuss some options and send over details of additional models.
Power Shower - combines a mixing valve with a pump in one complete unit. The valve blends hot and cold gravity fed water to achieve the showering temperature that is required. The pump boosts the flow of water to give a powerful, invigorating shower.
R
RCD - Residual current device - The electrical safety cut-out fitted in line on the mains lead to all our shower steam cabins.
Rainshower - the term often used to discribe a large diameter shower head (over 20cm) that spreads the water over a wide area to feel like rain - shortly to be renamed the British summer shower head!
S
Showerbath – a shaped
bath that is built specifically for containing a shower at
one end.
Shower Enclosures – are the framework in which you take a shower i.e. a shower tray and door, or a shower tray and door with inline and/or side panels.
Shower Handset – Shower Head detachable from the rail and can be directed to the body by hand.
Shower Panel – consists of bodyjets and multiple showerheads which can be used over a bath or within a shower enclosure
Shower Pumps - provide the necessary boost to solve your problems of poor shower performance and can be used with any good quality mixer shower or shower panel.
Shower Tray - The base of the unit that holds the Shower Enclosure, with waste for disposal of used water.
Steam - How does the steam system work? There is a steam generator located on the rear of the cabin which is best discribed as functions in a similar fashion to a household kettle.
This makes it very low tech and therefore reliable, it is controlled for tempreture by a cabin based tempreture sensor and has a safty cut out.
Silicon - Do they need silicon sealant?
We find it is best to add clear silicon into the joins during the assembly phase, and done correctly, it is out of sight, but then the cabin is 100% waterproof.
T
Thermostatic
valve – temperature is regulated with this valve
so that it remains constant during the shower.
Thundercloud head - the term often used to discribe a large diameter shower head (over 20cm) that spreads the water over a wide area to feel like rain but with large diameter holes to feel like a thunderstorm effect - can sometimes require large flow rates to make it run effectively.
Telephone - most of our showers have an integrated telephone, which sounds unnessercary but proves to be a real asset
V
Viewing - Can I view your products prior to ordering?
As primarily an internet retailer we do not have a showroom, however in pour Leatherhead warehouse we have a small display area with some of our best selling models on display, and can be viewed by appointments. Just call for details.
Venturi Shower – provides optimum performance without the use of pumps or electrical connections. It uses mains cold water and pulls hot water from your cylinder through the suction effect of the venture nozzle.
W
Weight? How much do they weigh- it varies between models but 14Kgs to 220Kgs approximatly.
They arrive flat packed, usually in 4 boxes and with two people can be carried indoors
Wet Rooms - a fully tiled walk in shower room
Warrenty - we provide 7 day a week support and 12 month warranty
Walls behind the shower - Do I need to tile or prepare the wall behind the unit?
No the steam rooms are backed by either acrylic or frosted glass that conceals the wall behind.
Water softener - A water softener is not essential but is disirable, as it would prevent lime scale forming in theshower and water jets in hard water areas.
Water system -How does the water system work?
the cabins water is supplied by two flexible hoses (about 1.2mtr long) which connects to your existing water system. This sends water to the cabins mixer, and then onto the overhead shower, Bodyjets or handshower.
These cabins do not have anyway of increasing water pressure, so the pressure you put into them is what you get out of them, which makes them great for Combi systems as you usually cannot put a pump on a combi boiler fed system.
